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Qatar Ministry of the Interior Biometric Visa Kiosks

The biometric visa kiosks developed by Kiosk Innova on behalf of the Interior Ministry of Qatar are now being used to speed up all visa and customs work securely. The project received the “Excellence in Application” award at Qatar ICT Conference and Exhibition - QITCOM 2012.

Qatar is one of the fastest-growing commercial centres in the Middle East and is increasing its standing in the region as a result of its growing population and rapidly developing economy.

This success has led to a sharp increase in the number of visitors to Qatar and a rise in the number of foreign workers in the country. For this reason the Qatari Ministry of the Interior began to look for ways to increase the security and speed of visa and customs work by using biometric controls, and eventually chose Kiosk Innova to undertake a design and installation project.

Kiosk Innova’s biometric kiosks are now in use in Qatar, helping to increase security and speed up the visa application process. More than 100 kiosks have been placed in Qatar Airport and in a number of state buildings. All the kiosks were entirely designed, developed and manufactured at Innova’s production facilities in Turkey.

Organization Qatar Ministry of Interior
Solution Application Kiosks
Sector Public

Biometric Visa Kiosks


The kiosks introduced an identification system built with three levels of security, and more than 100 kiosks were placed in Qatar Airport and in state buildings. The biometric scanners in the kiosks first take the applicant’s fingerprints, then carry out an iris scan before completing the identification process with a face scan.

The kiosks, can also accept new visa applications. Individuals making a visa application can enter their identification details into the system before going through biometric scanning and completing their application on the digital signature panel. The first of two LCD touch screens allow applicants to submit their application, while the second is used by officials to follow progress and finalise matters.