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Quality Management System

A management system that will bring you loyal customers by enabling you to offer high quality products and services

Innova IT Solutions develops and operates a sustainable quality management system to offer value added products and services to its customers, employees and to society at large.

Innova is committed to providing a customer-focused approach and meeting international standards. In keeping with this, it operates under the following certifications:

TSE-ISO-EN ISO 9001:2008

  • Software development
  • Hardware development
  • Systems integration
  • Software and hardware maintenance and technical support
  • IT training and consultancy services

TS ISO/IEC 15504 (the first in Turkey)

  • IT assessment of organisational maturity model (Level 2)

ISO/IEC 20000

  • IT service management systems

ISO/IEC 27001

  • Information security management systems

Related certificates »

Within the framework of its quality management system, Innova also uses other globally recognised models and standards, including:

  • The Next Generation Operations Systems and Software (NGOSS) Framework
  • Service management: ITIL
  • Project management: Project Management Body of Knowledge, PRINCE II
  • Systems engineering standard: ISO/IEC 15288:2008
  • Software engineering standard: ISO/IEC 12207